Refund policy

At Silk Tint LTD, we take pride in the quality of our products and are committed to maintaining the highest standards for every order.

Due to the nature of our products and for hygiene and quality assurance purposes, some products are final sales. We do not accept returns, exchanges, or offer refunds once the product has been used or opened.

Please ensure that all order details, including products, quantities, and shipping information, are correct before completing your purchase.

If you receive an item that is damaged, defective, or incorrect due to an error on our part, please contact us within 48 hours of receiving your order by emailing enquiries@silk-tint.com and please include your order number, a description of the issue, and clear photographs so we can review your claim and provide a suitable resolution.

Silk Tint Ltd reserves the right to decline any refund, return, or exchange request that does not meet the conditions outlined in this policy.

By placing an order with Silk Tint Ltd, you acknowledge that you have read, understood, and agreed to this Refund & Returns Policy.